Privacy Policy

Welcome to Kedar Camps and Resorts. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kedarcampsandresorts.com and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Introduction

At Kedar Camps and Resorts, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with Indian laws, including the Information Technology Act, 2000, and the rules thereunder, as well as international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Personal Data

When you visit our website or use our services, we may collect the following types of personal information:

Contact Information: Name, email address, phone number
Booking Information: Reservation details, check-in and check-out dates, room preferences.
Payment Information: Payment details including credit/debit card numbers (processed securely through third-party payment gateways).
Demographic Information: Age, gender, and other relevant personal details
Feedback and Reviews:Information you provide in feedback forms or reviews

2.2 Non-Personal Data

We also collect non-personal data such as:

Usage Data: IP address, browser type, pages visited, and time spent on our site.
Technical Data: Device type, operating system, and other technical identifiers

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To process reservations, manage bookings, and provide customer support.
To Communicate: To send you confirmations, updates, and promotional offers
To Improve Services: To analyze usage data to enhance our website and services.
To Process Payments: To handle financial transactions securely
To Comply with Legal Obligations: To fulfill legal and regulatory requirements.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: When you provide information voluntarily, such as when making a reservation or subscribing to our newsletter.
Contractual Necessity: When processing is required to fulfill our contractual obligations to you.
Legal Obligation: When processing is necessary to comply with legal and regulatory requirements.
Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights are not overridden.

5. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and marketing agencies.
Legal Authorities: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include:

Encryption: We use secure encryption methods for data transmission and storage.
Access Controls: We limit access to personal data to authorized personnel only.
Regular Audits: We conduct regular security audits to assess and improve our data protection practices.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to RectificationYou can request corrections to inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restriction: You can request the restriction of data processing.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at kedarcampsandresorts@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.

8.1 Types of Cookies We Use

Essential Cookies: Necessary for the operation of the website.
Performance Cookies: Collect information on how you use the site to improve its performance.
Functional Cookies: Remember your preferences and settings
Advertising Cookies: Track your browsing activities for targeted advertising.

9. International Data Transfers

We may transfer your personal data to countries outside your country of residence. We ensure that such transfers are carried out in accordance with applicable data protection laws, including implementing appropriate safeguards such as Standard Contractual Clauses (SCCs) for transfers to countries without adequate data protection laws.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kedar Camps and Resorts
Gali no.5, Birla Farm, Haripur Kalan, Raiwala, Dehradun, Uttarakhand 249205
Email: kedarcampsandresorts@gmail.com
Phone: +91 9355 033 324

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, Delhi, INDIA.